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Aiming for a comprehensive development for non metro cities and its dwellers, National Association of Software and Services Companies, or Nasscom has proposed an innovative concept, which if implemented will result in a greater good.

In what would be a boom in the BPO (Business Process Outsourcing) business and help to multiply its total revenue from about Rs 1,38,000 crores to Rs 5,52,000 – Nasscom in its policy recommendation paper wants the government to expand the BPO industry to non metro cities of India.

As per a news report by The Economic Times, Nasscom said expansion into non-metro locations has the potential to generate over one million skilled jobs, enumerating five points focused on employment generation as the central pillar of the BPO industry that employs over 10 lakh people.

Thanks to India’s low-end technology services, the BPO industry has evolved in full pace since early 90s. However, over the years, Philippines and Vietnam being more cost effective given the government aid they receive, have ensured many international BPOs to shift their base.

"We have identified 18-20 more locations in the country where we have created the infrastructure for employment. It is not only competitiveness but also the development of emerging cities, harmonising and galvanising the talent pool that is available... and creating digitisation capabilities," KS Viswanathan, vice-president at Nasscom told the financial daily. These locations include Agartala, Belagavi, Chhindwara, Hazira, Karnal, Shivamogga, Srinagar and Vellore.

(Image : Reuters)