We visited Dunkin' Donuts' 'store of the future' in NYC - here's what it was like
The remodeled Dunkin' store we went to was in Times Square.
Like the other remodeled stores, the sign only said Dunkin', not Dunkin' Donuts.
The Dunkin' was small, and the only hint of pink or orange was on the logo. The design was much more minimalistic than Dunkin's current stores. At some of the remodeled locations, there will be digital ordering kiosks in addition to cashiers.
This particular location was pretty small, and had a lot of similarities to the older Dunkin' stores, including the menu and food displays.
There were only a few seats in the Dunkin', but almost all of them were full.
One of the biggest changes that's rolling out in the Dunkin' remodel test is the addition of a cold drink tap system.
The cold drinks on tap include nitro cold brew, cold brew, original blend coffee, dark roast coffee, decaf, green tea, and iced tea.
I tried two different drinks from the cold beverage tap — the cold brew and the nitro cold brew.
The cold brew was great — it didn't taste bitter, but still was very strong. It was ice cold and super refreshing.
The nitro cold brew had a similar taste, but was a little more bitter. It also wasn't as cold as the regular cold brew, which was disappointing.
Besides the name change and new cold beverage tap system, the changes were pretty minimal, and may not last forever. The new Dunkin' concept will be slowly rolling out as a test to about 50 locations nationwide soon.
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