We flew Aer Lingus from Dublin to New York to see if it's a hidden gem among Europe's best airlines. Here's the verdict
After a weekend of fun in Ireland, it was time to return home. We arrived at Dublin Airport Terminal 2 nearly three hours early for our flight. We'll explain why in a bit.
I had trouble checking in to the flight using the Aer Lingus website and app.
And... the kiosk didn't work either.
So I'm relegated to the check-in line. At the counter, I find out the reason behind my check-in issues is because I've been tagged with the dreaded "SSSS" designation on my boarding pass by the US Transportation Security Administration or TSA. SSSS stands for Secondary Security Screening Selection. Which means I'm going to have my bags searched at security. Fun!
Unlike most airports, passengers bound for the States go through US customs screening in Dublin before the flight. Hence the early arrival time to the airport. Dublin is one of three airports outside of North America to have customs preclearance. The other two are Shannon, Ireland and Abu Dhabi in the United Arab Emirates.
After emerging from the security checkpoint and CBP station, we found ourselves on the lower level of the airport. This gave us the chance to get this awesome shot of an Aer Lingus Airbus A330.
Here's another shot of this A330.
And another. It's one of 13 Airbus A330s in the Aer Lingus fleet and comprises the bulk of the airline's international long-haul fleet.
Some trans-Atlantic flights are also operated using four leased Boeing 757-200s.
It's short and medium range flights are conducted using its fleet of 37 Airbus A320 and A321 narrow-body jets.
As part of IAG, Aer Lingus is a sister company of British Airways and ...
... Spain's Iberia.
It's also a sibling of low-cost carriers Level and ...
... Vueling.
After a few minutes of wandering around, we made our way up to the main level of Terminal 2.
Opened in late 2010, Terminal 2 is sleek, modern, and clean. There are ample dining and shopping options to satiate most travelers.
Looking out from the terminal, you get a clear view of the taxiway and...
... More Aer Lingus A330s!
We finally make it to our gate at the very end of the terminal.
Looking out, we see our chariot— a 2-year old Airbus A330-300 registration EI-FNH. It's the exact same aircraft that brought us to Ireland a few days earlier.
Time to board! In Newark, Aer Lingus boarded the economy cabin by rows from back to front. In Dublin, economy cabin boarding was a free-for-all. The scene wasn't chaotic, but there also wasn't any real order to the process.
On board, we made our way towards the back of the economy class cabin.
The Aer Lingus A330-300s boasts 287 economy class seats organized in a 2-4-2 configuration.
Here's a better view of the cabin.
Up front, there are 30 flat-bed seats in business class.
We make our way to row 35 seats A and C. The same exact seats we had on our flight over. Same plane, same seats.
Each economy class seat boasts 31 inches of seat pitch, which is the amount of space between two rows.
Each seat is also 17 inches wide.
For me, the seats were far from spacious but were also not terribly cramped. However, I'm sure my friends who are tall than six feet would struggle on a long flight.
At our seat, we find a pillow and a pair of earbud headphones.
With the cabin fully boarded, I settle into my seat. Aer Lingus's Recaro-made economy class seats are well cushioned compared to the horrific slimline seats adopted by many other carriers. However, even they were beginning to feel uncomfortable three or four hours into the flight.
Each seat is equipped with a personal touchscreen in-flight entertainment. The Aer Lingus system is powered by Panasonic-sourced technology.
There's an audio jack and a USB plug to charge any smart devices you may have with you.
The safety video! Takeoff approaches.
Our departure was delayed by about half an hour due to a passenger that missed the flight.
Once airborne, I decided to explore the IFE system. It's packed with content. In addition to the flight map, ...
There's a large selection of popular movies, ...
... TV shows, and ...
... Music for which to choose.
There's also a selection of games and...
... Even a section on the history of the airline.
I decided to start with "Ant-man and the Wasp."
About an hour or so after takeoff, meal service commenced. The seatback tray table can be deployed either folded...
... Or completely unfolded.
For $31 to $33, Aer Lingus will let economy class passengers order a premium meal such as steak or salmon. But for the rest of us, there were only two options. A pasta bolognese or...
... Roasted chicken.
My fiance ordered the pasta while...
... I went for the chicken. The chicken was surprisingly flavorful and moist. The potatoes were well cooked, as well. The soda bread and the pasta salad made for a tasty, but carb heavy meal.
After the meal service, people hunkered down for the long haul.
The view out the window is stunning.
Check out the ice crystals on the cabin window and...
... The spiffy clover on the winglet.
I followed up Ant-man with "Lethal Weapon 4." It's a classic with an all-star cast.
After the movie, I got up to explore the cabin a bit. The lavatory in the middle of the economy cabin proved to be remarkably roomy.
In an age of increasingly cramped airplane bathrooms, this was a breath of fresh air.
Almost home!
Shortly before landing, we were served afternoon tea.
The wrap sweet chili chicken wrap was a little bit too doughy for my taste, but the chocolate brownie was on point.
The cabin is getting ready for landing.
Our flight landed in Newark a few minutes late as a result of the delayed departure.
For me, Aer Lingus is a hidden gem among the sea of higher profile international airlines in Europe. I thoroughly pleased with the level of service, accommodations, and professionalism exhibited by the airline and its staff. Also, the tickets were a solid value for a full-service trans-Atlantic flight.
In short, I'd definitely fly Aer Lingus again.
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