The 11 best and worst airlines in America

10. Frontier Airlines: 63

9. United Airlines: Reader Score — 67

8. American Airlines: 68

7. Allegiant Airlines: 70

6. Delta Air Lines: 75

5. Hawaiian Airlines: 80

4. Virgin America: 83

3. JetBlue Airways: 83

2. Alaska Airlines: 84

1. Southwest Airlines: 85