8 things cruise ship workers want to tell passengers, but can't

"Most of the guests were genuinely nice people, but there were a few who took the 'being American' thing a little too far," a former Seabourn Cruise Line employee said. "They were raucous and got way to drunk each night, so it would have been nice to slap the privilege out of them, but unfortunately, we weren't allowed to strike the guests."

It's important to have a good attitude toward cruise ship workers, a former Carnival Cruise Line bar waitress said.

"You never know how physically, emotionally, and mentally tired a crewmember can be," she said.

The former Carnival bar waitress said tips, on top of automatic gratuities included in drink purchases, made up a large percentage of her overall pay.

"Extra tips pretty much were my strongest source of income," she said.

"Shut up and listen. Just listen," a Carnival hostess said.

"Get to know a crew member and find out where the truly good places are to go when the ship pulls into port," a Royal Caribbean employee said.

During situations that frustrate some passengers but are out of workers' control, like a delayed arrival at a port due to traffic or inclement weather that forces passengers to remain on the ship, it would have been nice to be honest with passengers rather than having to coddle them, said a former cruise director for Holland America Line.

"You have to kind of bite your tongue," he said. "I wish you could be more honest with some of them."

"Driving the ships isn’t that hard," a first officer for Royal Caribbean said. "On cruise ships mostly we have two officers on the bridge all the time but it is not really necessary."

The bridge is the area where the captain and officers control the ship's speed and direction.