+

Cookies on the Business Insider India website

Business Insider India has updated its Privacy and Cookie policy. We use cookies to ensure that we give you the better experience on our website. If you continue without changing your settings, we\'ll assume that you are happy to receive all cookies on the Business Insider India website. However, you can change your cookie setting at any time by clicking on our Cookie Policy at any time. You can also see our Privacy Policy.

Close
HomeQuizzoneWhatsappShare Flash Reads
 

Microsoft's genocidal AI chatbot is broken again

Mar 30, 2016, 14:00 IST

Neo-Nazi protestors organized by the National Socialist Movement demonstrate near where the grand opening ceremonies were held for the Illinois Holocaust Museum & Education Center April 19, 2009 in Skokie, Illinois. About 20 protestors greeted those who left the event with white power salutes and chants.Scott Olson/Getty Images

Microsoft's AI division is not having a good week.

Advertisement

The tech company recently launched "Tay" - an AI chatbot a bot that responded to users' queries and emulated the casual, jokey speech patterns of a stereotypical millennial. The aim was to "experiment with and conduct research on conversational understanding," with Tay able to learn from "her" conversations and get progressively "smarter."

But the experiment descended into farce after Tay "learned" to be a genocidal racist - calling for the extermination of Jews and Mexicans, insulting women, and denying the existence of the Holocaust.

Microsoft shut Tay down and deleted some of her most inflammatory tweets after just 24 hours, and subsequently apologised. "We are deeply sorry for the unintended offensive and hurtful tweets from Tay, which do not represent who we are or what we stand for, nor how we designed Tay," Microsoft Research Head Peter Lee wrote.

Microsoft reactivated Tay on late Tuesday/early Wednesday - and the bot is already broken again.

Advertisement

Tay isn't spewing White Supremacist slogans this time. Instead, the bot seems to have got in a loop replying to itself, saying "You are too fast, please take a rest..." dozens and dozens (likely hundreds!) of times.

Twitter

At a guess - Tay has that message set as an automatic response to anyone who tries to interact with her too much, to avoid being overwhelmed with spam. But it seems she sent it to herself, forcing her into an endless feedback loop until someone pulled the plug.

In an emailed statement, a Microsoft spokesperson indicated that Tay's return was accidental. "Tay remains offline while we make adjustments. As part of testing, she was inadvertently activated on twitter for a brief period of time."

The account @TayandYou is now private, meaning that if you don't already follow it, you can't see any of its tweets. Thousands of tweets are also being deleted, and Tay now unresponsive, not replying to any tweets or direct messages.

Advertisement

But on the bright side: This new meltdown isn't nearly as embarrassing as Tay's previous outbursts.

For example - here it is denying the Holocaust.

Twitter

And here's Tay advocating genocide.

Twitter

Advertisement

In some - but by no means all - cases, users were able to "trick" Tay into tweeting incredibly racist messages by asking her to repeat them. Here's an example of that.

Twitter

But in other instances, Tay just sent wildly inappropriate responses. For example, here's the bot endorsing the "Fourteen Words," a notorious White Supremacist slogan.

Twitter

Tay was clearly programmed with very few filters on what she could say - there wasn't even a block on the "N-word."

Advertisement

Twiter

Microsoft has come under heavy criticism for its creation of Tay - particularly its lack of filters. Zoe Quinn, a games developer who has been a prominent target of online abuse, was called a "stupid whore" by Tay. She wrote on Twitter: "It's 2016. If you're not asking yourself 'how could this be used to hurt someone' in your design/engineering process, you've failed."

In the aftermath, Microsoft research head Peter Lee apologised in a blog post: "Unfortunately, in the first 24 hours of coming online, a coordinated attack by a subset of people exploited a vulnerability in Tay. Although we had prepared for many types of abuses of the system, we had made a critical oversight for this specific attack. As a result, Tay tweeted wildly inappropriate and reprehensible words and images. We take full responsibility for not seeing this possibility ahead of time."

NOW WATCH: A Florida woman was arrested after live-streaming herself 'drunk driving'

Please enable Javascript to watch this video
You are subscribed to notifications!
Looks like you've blocked notifications!
Next Article