YouTube/CBC
- Photos stored in a broken iPhone, even one that doesn't turn on anymore, can still sometimes be retrieved - even if Apple says they can't.
- Canadian broadcast service CBC interviewed a tech repair shop that said it can and has retrieved photos from broken iPhones, but it's not a 100% guarantee.
- If you want to recover your photos from a broken iPhone, Apple may be able to help depending on how damaged it is. But if your iPhone doesn't turn on, Apple is unlikely to help, and you may need to turn to unofficial services that may come with their own costs and risks.
- You can also prevent ever losing your photos if you use Google Photos or Apple's iCloud to back up your photos in the cloud.
It can still be possible to retrieve the photos stored inside a broken iPhone even if Apple says it can't help, according to an interview by Canadian public broadcast service CBC with Jessa Jones, owner of tech repair shop iPadRehab outside of Rochester, New York.
The most common answer that Apple gives to iPhone users is "there is no way to get your pictures from your iPhone if it won't turn on," Jones told CBC. But, having recovered photos from broken iPhones herself, Jones said "it's absolutely not true."
Jones said that most water-related iPhone damage is recoverable, "about 95%," she said.
Check out what you can do to retrieve your photos from your broken iPhone: