"We will set up a panel to probe the incident," Dutta said, clarifying that nothing is wrong with the website, which seems to be working absolutely fine.
Dutta had to issue this statement after several reports came out in the media, claiming that the not only the IRCTC website was hacked, but personal data of around 1 crore customers was also stolen from its server. Even as the website is said to be working fine, there has been no denial about the theft of data, which can be used to create forged documents.
IRCTC, India's largest e-commerce website, sees lakhs of transactions every day, with customers providing vital details like Pan Card numbers and bank account details while filling up online reservation forms.
An IRCTC source said, "The data is a valuable asset and can be sold to corporations who may use it for targeting potential consumers."
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