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Uber says it'll refund customers who were charged surge pricing around the Brooklyn subway shooting

Apr 13, 2022, 01:05 IST
Insider
New York City Police Department personnel gather at the entrance to a subway stop in the Brooklyn borough of New York, Tuesday, April 12, 2022.AP Photo/John Minchillo
  • Uber said it'll refund customers who were charged surge pricing around Sunset Park in Brooklyn.
  • Twitter users said they noticed surge charges on the Uber app while trying to leave the area.
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Ride-share company Uber said it would refund customers who were charged surge pricing near a mass shooting at a New York City subway station in Brooklyn on Tuesday.

"Following the incident, Uber disabled surge pricing in the vicinity and capped pricing citywide," the company said in a statement shared with Insider.

It added: "If anyone on our platform experienced unintended charges during this emergency, we will work to get them refunded."

At least ten people were shot and over a dozen were injured after the shooting — which happened at around 8:30 a.m. on Tuesday morning — at the 36th Street station in the Sunset Park neighborhood of Brooklyn.

NYPD Commissioner Keechant Sewell said at a press conference Tuesday afternoon that none of the injuries are life-threatening at this time.

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Following the incident, several people posted on Twitter that they noticed surge charges on the Uber app while trying to leave the area of the shooting.

The NYPD launched a manhunt for the gunman, and local schools were placed on lockdown following the attack.

This story is developing. Please check back for updates.

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