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Twitter says it's not tackling all misinformation on the app, only that with 'the highest potential for harm'

Jun 3, 2020, 16:45 IST
Business Insider
Users told Twitter it "shouldn't determine the truthfulness of tweets," but rather "provide context to help people make up their own minds."Associated Press
  • Twitter said it would prioritize tweets with "the highest potential for harm," as part of their new policies on labeling misinformation.
  • Late last month, the social media company found itself the target of an Executive Order signed by President Trump after the company flagged his tweets for inaccuracy and glorifying violence.
  • Trump signed an order to tighten Section 230, which allows "enables social media companies to maintain open forums without being held legally responsible for users' posts," after Twitter flagged some of his tweets, Business Insider previously reported.
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In a series of tweets clarifying their new policies on misinformation, Twitter said the company wasn't focused on flagging all misinformation but instead is giving priority to posts with "the highest potential for harm."

Twitter said that based on a survey at the end of last year, respondents said they believed that Twitter "shouldn't determine the truthfulness of tweets," but rather "provide context to help people make up their own minds in cases where the substance of a tweet is disputed."

"Hence, our focus is on providing context, not fact-checking," Twitter wrote.

The company explained that labeled tweets will link to a Twitter conversation that shows factual statements, counterpoint opinions and perspectives, and ongoing public conversations.

The company explained that it would focus on the misinformation of "manipulated media, civic integrity, and COVID-19."

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Twitter is already addressing altered media, and "issues of civic integrity and public health given the critical importance of elections and the current health crisis."

Late last month, President Donald Trump signed an executive order directing federal agencies to reinterpret Section 230, which allows "enables social media companies to maintain open forums without being held legally responsible for users' posts," after Twitter flagged some of his tweets, Business Insider previously reported.

The tweets labeled contained false information and violated Twitter's terms of service.

Twitter

Twitter defended its actions, calling the executive order "a reactionary and politicized approach to a landmark law."

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On Friday, Twitter flagged another one of Trump's tweets, in which the president suggested that looters in Minnesota might be shot. The official White House account posted the same message, which Twitter also labeled with a warning.

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