The pandemic has changed more than where we work; it's also required us to reassess how we work. In the early months, many companies saw an explosion of productivity from leaders and their teams. Time saved by no longer having to commute to work was redistributed to meetings and ongoing projects. Employees capitalized on existing technology, supplementing that with new tools that enabled them to stay on task while at home.
But all of this had a side effect: suddenly, employees found themselves working far too much. The videoconferencing they came to rely on led to longer work days, and coupled with the lack of distinction between home and work, that resulted in burnout. Not only was the new normal unsustainable; it was unhealthy, too.
Now, many companies are working to achieve "balanced" productivity growth -- and they're also reevaluating productivity as a measure of success. Our deep dive into the Human Impact of Business Transformation continues with a look at productivity, performance, and their place in the knowledge economy.
Following, executives from McKinsey & Co, Tradeshift, and ghSMART share their stories of navigating these challenges.