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A woman randomly received a load of 1,000 condoms she didn't order from Amazon, and she says she has no idea how that happened

Sep 15, 2023, 11:13 IST
Insider
A woman in Canada said she received a box with more than 1,000 Trojan condoms even though she didn't buy any.Creative Touch Imaging Ltd./NurPhoto via Getty Images
  • A woman in Canada said she received over 1,000 condoms from Amazon.
  • Joelle Angleheart told CTV News Toronto that she didn't order any of them.
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A woman in Canada said Amazon randomly sent her a box of over 1,000 condoms she didn't order.

Joelle Angleheart, a woman from Chapleau, Ontario, told CTV News Toronto in a segment that aired on Thursday that she "had no idea why" the condoms were sent to her.

Angleheart told the Canadian news station that she received a package with 30 boxes of Trojan condoms. Each box contained 34 condoms, per Angleheart.

"We really can't understand what exactly took place and why we received the package at our house," Angleheart said.

Angleheart told CTV News Toronto that she did receive an email notification from Amazon on the delivery. However, she ignored it, thinking that the notification was a scam.

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CTV News Toronto did not specify when Angleheart received the delivery. Insider was unable to independently verify the package's delivery date.

Angleheart later discovered that the condoms, which cost around $500, had been billed to her credit card. She told CTV News Toronto that she had spent the past four months asking Amazon for a refund.

Amazon initially didn't agree to Angleheart's request because the condoms were considered personal items.

But a representative from Amazon Canada told CTV News Toronto that they have since refunded Angleheart for the fraudulent purchase and are still investigating the matter.

"As we continue to investigate this matter, Amazon secured the customer's account and their money has been returned," the representative said.

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Amazon also told Angleheart she could keep the load of condoms.

"I would perhaps try to advertise that I am selling condoms at a discounted price," Angleheart told CTV News Toronto.

Representatives for Amazon did not immediately respond to a request for comment from Insider sent outside regular business hours.

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