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A man says a South Carolina hotel will only give him a refund for his mold-covered hotel room if he takes down his viral TikTok video

Jul 22, 2023, 22:09 IST
Insider
TikTok screenshots that show the inside of a room at the Ocean Star Hotel posted by user @thelilp500thatcould.TikTok/@thelilp500thatcould
  • Brooks Strickland says a hotel in South Carolina won't refund him after he found mold in his room.
  • Strickland posted a video of the room on TikTok that now has more than 300,000 views.
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A man says a South Carolina hotel is refusing to refund him after he found his room covered in mold and filth.

Brooks Strickland, who has more than 200,000 followers on TikTok, posted a video of his room at the Ocean Star Hotel in Myrtle Beach, South Carolina on Monday. The video now has more than 300,000 views. He says in the video that he had gone to the beach with his family and booked the hotel at the last minute.

"I don't recommend anybody staying in that hotel and really, it needs to be shut down until they can fix these issues," Strickland says in the video.

In the video, Strickland shows mold on the bed skirts and comforters, water droplets hanging from the ceiling, a stained couch, and a toilet that he says is "pissed all over."

Strickland said in the caption of the video that the hotel refused to give him a refund even though he was only in the room for about 10 minutes.

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Strickland said the owner of the hotel texted him, asked him to take the video down, and offered him a full refund, but only allowed him 15 minutes to decide, which he decided against, according to a local NBC affiliate.

"It just makes it look like it's been going on for so long that they can just pay their way out of it, you know?" Strickland said. "If I was to say yes, how many other people have done this?"

The Ocean Star Hotel declined to comment when reached by Insider on Saturday.

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