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Today's
"In retail — as well as in other industries — you’ve got to have a strong point of view and present it effectively. But to lead effectively and achieve real business results as the head of any enterprise, you have to listen. You’ve got to constantly ask questions and seek out diverse opinions, and remain humble enough to change your mind —whether about a product or a person."
Chiquet says it doesn't matter if you are a CEO or a sales clerk, it pays off to listen. Sometimes what your colleagues have to say is more valuable than you think. It's easy for us to brush off other people's ideas because we always think that we know best. The truth is, if you're willing to listen and take all ideas into consideration, you will find that other people have great ideas too. What they have to say will not only add to the company, it can help boost your own career as well.
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