scorecardI used the hot new web browser Arc for 8 months, and am never going back to Chrome. These are the best and worst things about it.
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I used the hot new web browser Arc for 8 months, and am never going back to Chrome. These are the best and worst things about it.

Melia Russell   

I used the hot new web browser Arc for 8 months, and am never going back to Chrome. These are the best and worst things about it.
I switched from Chrome to Arc in January, and I'm never going back.Arc; Insider
  • Arc is a buzzy web browser that sheds the traditional browser interface as we know it.
  • Made by The Browser Company, Arc includes a sidebar, whiteboards, keyboard shortuts, and more.

Eight months ago, my browser tab hoarding was out of control. I was juggling websites for work, a heap of Twitter links, travel blogs for an upcoming vacation, and "92 One-Pot Meals You'll Keep Coming Back To." Finding an open tab was like playing hide and seek in the cluttered abyss of Chrome, each link harder to find than the last.

Then came Arc, a new web browser recommended by Jason Spinell, manager of Slack's early-stage investment fund. Its developer The Browser Company, Spinell told me, "is building a browser, but they are truly rethinking the foundation of computing." I was skeptical, expecting it would join the forgotten graveyard of apps that failed to live up to their initial hype. After eight months of using Arc as my default browser, I'm praying it survives the hype.

Arc sheds the browser interface as we know it. It ditches the row of tabs at the top of a browser window for a convenient sidebar, where you can pin favorite links and scroll through open tabs. The browser also benefits from an automatic cleaning service. Every 12 hours, it closes all open tabs, limiting clutter and headaches. If tidying guru Marie Kondo had a favorite web browser, it would be Arc.

In July, Arc dropped the waitlist and became available for anyone to download. It's still Mac and iOS only, for now.

And although Arc may be the first browser to ever "spark joy," it's only recently left beta and isn't perfect. Here are the things I love and don't love about Arc version 1.0.

Spaces divide browsing into work and life

Spaces divide browsing into work and life
Spaces create boundaries between work and personal browsing.      Arc; Insider

Arc uses "spaces" to create boundaries for the browing areas in your life. You can have a space for work and another for personal, for example, and pin tabs to each.

The best use I found for spaces was creating a dedicated zone for a big list project that I worked on. I filled it with links to a planning document, a draft in Google Docs, the same list from a previous year, and other resources. When I wanted to jump into the project, having a space made it easier to snap into focus.

Arc ditches the tabs bar for a sidebar

Arc ditches the tabs bar for a sidebar
Think of the sidebar as a control center for browsing.      Arc; Insider

It sounds trivial, I know, but the sidebar brings order to the chaos of web browsing. At the top I see my "favorites," which are the web pages I use the most, like my notetaking hub in Notion. Favorites appear across all my spaces.

Below that, I've pinned tabs that are essential for my work space. I set Arc to archive all open tabs every 12 hours, but the pinned tabs stay open until I manually close them.

The bottom half of the sidebar is where open tabs appear. I jump around tabs by scrolling or using a keyboard shortcut, which makes browsing a breeze. And I'm no longer squinting to read a web page's title at the top of a window. Arc's sidebar displays more of the title than a traditional browser, so it's easier to find the right tab.

It doubles as a calendar app

It doubles as a calendar app
Make Google Calendar a favorite.      Arc; Insider

When you make Google Calendar a favorite, it acts like a widget. The icon shows the day of the month, and hovering over the icon reveals the day's schedule. Starting one hour before your next event, a tiny countdown appears.

Forgotten tabs magically disappear

Forgotten tabs magically disappear
You can adjust the cadence of auto archive.      Arc; Insider

Before using Arc, each day I'd open my web browser to an onslaught of links from browsing days and weeks prior. The tabs taunted me, a reminder of how I'd fallen behind.

By default, Arc closes open tabs every 12 hours. For me, that means less clutter and headaches. The way I figure, if a tab is worth keeping, I'll drag it into the pinned section. Otherwise I'm free to carry on browsing with a clean slate.

Arc does not play well with other apps

Arc does not play well with other apps
Clicking a link in another app opens a new window in Arc.      Arc; Insider

Most of the links I click originate in other apps. A colleague drops me a news story on Slack. I shop an Everlane sale after getting an email promotion. My husband texts me a tweet about a Margot Robbie red-carpet moment. I'd expect a browser to load the link in a new tab, but Arc opens a pop-up window it calls "Little Arc." I find this incredibly annoying. I use Arc to reduce clutter, so it's puzzling that it creates more windows when I open links in other apps.

When I reached out to an Arc spokesperson about this, they said you can use a keyboard shortcut to open Little Arc in the sidebar, or disable Little Arc in settings.

The menu bar buries extensions

The menu bar buries extensions
By default, extensions get tucked into the menu bar.      Arc; Insider

I use browser extensions like Okta to log into apps and Notion's web clipper to save articles for later. With Chrome, these extensions appear at the top right corner of a window and I only need to click an icon to use the extension. In the interest of keeping a tidy browser, Arc hides extensions in a menu, which you can also access with a keyboard shortcut.

I like Chrome's approach of having extensions on display, but it's a matter of personal preference.

Arc helps me power through tasks

Arc helps me power through tasks
One of my favorite features is the picture-in-picture video player.      Arc; Insider

I have a 13-inch laptop, and Arc's split-view mode, which displays up to four tabs side-by-side, helps me get the most out of every inch. I can drag and drop tabs into view and resize columns — a game-changer as I'm writing an article in one tab and want to peek my notes in another. My old browser, Chrome, could only do this with an extension.

One of my favorite features of Arc is picture-in-picture. If you're playing a video in a tab and move to a new tab or another app, the video player reappears in a small window so you can continue watching off to the side. I find myself using picture-in-picture when I want to take notes or knock out a personal task, such as booking Amtrak tickets, while listening to a meeting. And when I return to the tab with the video player, the pop-up window automatically closes.

There's a steep learning curve

There
Arc could take a page from Notion's playbook with its helpful reminders.      Arc; Insider

I've used Arc as my default browser for eight months, and still, I've only scratched the surface. Arc's toolkit includes "profiles" to further separate work and personal browsing, "easels" for displaying images and drawings on a virtual whiteboard, and a "boost" editor that allows you to customize the colors and fonts of any website — so you can "Avatarize" Twitter with a Na'vi's blue background and Papyrus font, if your heart desires. There's also two dozen keyboard shortcuts available and I know five of them.

Arc could do better to show new users how to make the most of the app. It sends regular emails about new features and upgrades, but I'd love to see tips and tricks pop up in the app as I'm using it. Maybe when I open a split view or switch spaces, the keyboard shortcut for those actions could flash across the screen. Or next time I take a screenshot, I get a nudge toward an easels tutorial. Until then, I'll continue to enjoy the bare essentials of Arc.

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