Noida (UP), Jun 5 () Residents of Noida and Greater Noida can now online report grievances related to containment zones, sanitisation and other health issues for their speedy redressal, officials said on Friday.
The public health grievance redressal system launched by the Gautam Buddh Nagar administration can be accessed at https://t.co/WdpqaJk2d5.
The administration also put out a helpline number -- 1800419211 -- for patients who test COVID-19 positive at private laboratories.
"Covid reporting service for residents of Gautam Buddh Nagar. If any resident is found positive from private labs, they can contact our helpline number 18004192211, select option 1 and give details. A medical team will contact them immediately and do the needful," District Magistrate Suhas L Y tweeted, assuring 24×7 support.
He also took to Twitter to announce the launch of the service and shared a link to the online form.
When checked by , the link leads to a Google form which seeks basic information like resident's name, address, email id and phone number, an alternate phone number and Aadhaar card number.
The form further seeks to know the "Greivance Category" and throws up five options when clicked -- Covid-related health issues, Covid-related sanitisation, police-related support, containment-zone related queries and non-Covid-related health issues. Once a user clicks on any of the five options, he or she can then report their problem.
"Residents can report the problems regarding containment zones, sanitisation, Covid care, etc. and respective teams will act on the problem as soon as possible," the district magistrate said.
Gautam Buddh Nagar adjoining Delhi in western Uttar Pradesh is one of the worst-hit districts due to the COVID-19 pandemic.
The district has recorded 570 COVID-19 cases and eight deaths so far, according to official figures. KIS DPB