“We need intellectual athletes like you to build the business and make it larger. Your career path will take different twists and turns in the company. Whether it is in advertising or cloud computing, Amazon has diverse offerings,” he said, in a panel discussion on ‘Innovation at Amazon; Expect the Unexpected in Career Growth’, organised by Industrial Public Relations & EML at IIT-Madras.
Joining him in the panel was
Explaining why customer experience is considered paramount, he said - "The company is not worried about competition. Kindle is an example of customer delight. It enables people to read books digitally. For Amazon, offering customers a better experience is paramount. And, if there an area that will help improve customer experience, Amazon will enter that whether it is in hardware or software or content creation."
At Amazon, it is all about ownership and it is there at every level. “You own the business, the process and take it one step ahead. As an owner, it makes the employees think creatively, and think very different things, and not wait for orders or ideas or instructions. It you’re your creative ides flow and cool things happen,” he aded.
Amazon has globally 3 lakh employees. Last year alone, the company added 80,000 employees and there is opening for another 90,000 globally. It seems Amazon is going all out to inspire and hire from the best pool of talent.