Hollis Johnson/Business Insider
Behind this no-frills sandwich is a top-secret recipe, a timing algorithm, and lots of precision.
- Chick-fil-A has been serving up its Original Chicken Sandwich since 1964, according to the restaurant's website.
- The chain recently revealed that the sandwich was the fourth best-selling item on the menu in 2018, behind waffle fries, soft drinks, and chicken nuggets.
- From the secret blend of spices and seasonings, to the unique pressure fryer and the precise placement of pickles, there's a lot that goes into the making of this seemingly simple sandwich.
- Chick-fil-A follows the lean process, which employs ever-evolving methods of reducing waste and creating the best customer experience possible, leading to fresh food and a short wait time.
- Since all fillets are breaded by hand daily and assembled to order, Chick-fil-A has every step of the process specified down to the minute across all locations.
- I went behind the counter at Chick-fil-A Fulton Street in Manhattan to have a look at the busy kitchen, and I got the chance to see exactly how the chain's No. 1 sandwich is made.