I just tried to order flowers through a Facebook Messenger bot, and left thinking 'why bother?'

The tech industry is having a love affair with bots, and Facebook's big news today was the introduction of bots in Messenger, which will allow users to talk directly to businesses. Even Business Insider's planning one!

But they're not exactly easy to find or get started with. And based on this first experience, I don't exactly understand why anyone would use them - at least not to order products online.

Here's what it was like.