Business Insider
Unfortunately, my job requires me to spend a decent chunk of my day transcribing recordings of phone interviews with sources.
I'm frustrated enough to cry each time I hear the hesitant squeaks coming out of my headphones - squeaks that sound nothing like the confident, polished tones I assumed I was emitting.
Recently, my frustration hit its peak, and I decided to consult Susan Sankin, a New York City-based speech coach whom I'd interviewed for an article a few months ago, about the problem.
I sent Sankin several clips of myself speaking during phone interviews and asked her to identify the biggest mistakes, in hopes of sounding more professional both during interviews and in-person conversations.
I confess, though I knew I was hardly Terry Gross, I was shocked at the amount of criticism I received.
Here are the four key mistakes Sankin highlighted, as well as recordings of me making them.