This according to a blog post by startup guy Logan Randolph, in which he reveals the seemingly forgotten monetary relationship you can have with your hotel's concierge during your stay. He writes up his experience putting knowledge gleaned from a book called "Heads In Beds" into action:
The front desk has all the power. Not the concierge, not the bell man. Think about it. Who deals with your bill: front desk. Who assigns you a room or upgrades you: front desk. Who oversees all other employees: front desk (kinda - but more than you would think). Who tips the front desk: nobody.
After a $20 tip, his hotel's concierge made one phone call to grant him and his friend free internet in the room for a week.
CNN breaks down a few myths on the role of a hotel's concierge (the word comes from the French phrase for "keeper of the candles"). They're not meant for snappily dressed elite, but are instead a resource for anyone visiting the hotel for any reason, and depending on how well you tip, they may be one of your greatest assets.
"If it's not illegal or immoral, we'll do it," Rudy Rasmussen, a concierge and part-time actor, told CNN.
Claudette Breve can lay claim to facilitating more than 100 marriage proposals in her charge as senior concierge of the Ritz-Carlton on New Orleans' Canal Street. She told CNN her most memorable one:
A man wanted to propose in the French Quarter at 1 p.m. In two hours, she found a stunning location, made the arrangements and found a photographer. Passers-by thought they were filming a scene from a movie.
The takeaway: invest a little money in your relationship with the hotel's front desk and they'll more than likely go to bat for you.