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- Emotional intelligence is more important than ever. It's one of the top 10 in-demand work skills, and it's only going to become more prominent.
- However, many "frontline leaders" fall short on communication abilities, which usually come with high emotional intelligence.
- You can gauge your emotional intelligence, and work on deepening it, by asking yourself these 11 questions.
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To prepare for the workplace of the future, workers should start thinking about building up their emotional intelligence now.
According to the World Economic Forum's The Future of Jobs Report 2018, emotional intelligence (EQ) is currently a top 10, in-demand work skill desired by most employers globally (coming in at No. 7).
By 2022, EQ will see a particular increase in demand relative to its current prominence today. However, not everyone is prepared. Research by Development Dimensions International (DDI) found that more than 50 percent of "frontline leaders" fell short in their communication abilities.
While a leader's cognitive ability (IQ) is required for the intellectual traits of the job, EQ paves the way for the communication skills necessary to successfully drive execution and inspire people to better outcomes. And many leaders are not ready.
The future of work is human and relational. And the bigger opportunity for leadership development lies in teaching future leaders that soft-skills are now the real hard-skills required to move forward in the age of machine learning and artificial intelligence.
11 questions to gauge your emotional intelligence
Whether you're a front-line worker in a customer-facing role or in any managerial capacity, you may want to know where you stand against the high bar of emotional intelligence.
Answer the questions below to evaluate yourself in relation to eleven chosen behaviors of high emotional intelligence.