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Japanese online retailer Rakuten recently acquired virtual shopping business, Fits.me, a London-based startup that develops "virtual fitting rooms", reports the company. Fits.me allows online shoppers to create an avatar with their exact measurements to better see how an article of clothing might fall on their body. The virtual fitting rooms give the customer the ability to more accurately visualize how a product would look, and gives them confidence to buy online.
FACEBOOK INTEGRATES SHOPPING ASSISTANT FEATURE WITH MESSENGER APP: Personal assistant systems like Siri, Cortana, and Google Now have been marketed as the best way to get something done on a smartphone with minimal effort. But even though you can schedule a dinner date or get directions to the nearest movie theater, AI personal assistants focus mainly on productivity and cannot complete more intricate tasks when it comes to consumer interaction with the e-commerce industry. And the vast selection of retailers and products online has made sifting through all of the options a laborious task for consumers. Thus, the space for digital assistant platforms that help with this process is open and growing.
See some examples of how Magic works:
AMAZON LEVERAGES ONE-DAY SALE TO DRAW IN NEW CUSTOMERS: Amazon's 24-hour summer sale for Prime members, called Prime Day, appears to have been a major success for the online retailer. Product orders exceeded that of last year's Black Fridaysale which was open to all Amazon customers (not just Prime members), reports the company. But the purpose of Prime Day wasn't so much about generating a large influx of revenue in the short term as it was about generating awareness about its members-only shopping program Prime. Shoppers were able to participate in Prime Day without a subscription by signing up for a free trial, which allowed them to experience all of the shipping perks and discounts that members experience on a daily basis.
- Prime members spend about $1,500 with Amazon each year, while non-Prime members spend about $625 with the retailer annually.
- Prime members are also much less likely to shop at other retail websites in a single shopping session than non-members.
Walmart Pickup, the retailer's online grocery ordering service, launched last week in six of its Canadian store locations. Walmart plans to make the service available at an additional five store locations in Canada later this month. Walmart Pickup allows shoppers to order groceries through Walmart's Canadian website Walmart.ca and then the retailer's store associates will pick and pack the items for the customer to pickup. Orders must be placed 24 hours in advance and exceed $50. Walmart has a similar program in the US called simply Walmart Grocery.
In another sign that online grocery sales are heating up in Canada, Canadian supermarket chain Metro is claiming to have released the first grocery shopping app for the Apple Watch, according to SupermarketNews. Customers can use the app to manage shopping lists and opt-in to receive digital coupons and offers. Apple started shipping the wrist-wearable device in April, and approximately 3 million have sold to-date, according to Slice Intelligence.
As retailers expand their grocery shopping offerings, we'll likely see more consumers buying food and beverages online. Currently, 12% of consumers in North America say they already order groceries online and an additional 55% say they would be willing to try, according to Nielsen.
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Disclosure: Jeff Bezos is an investor in Business Insider through hispersonal investment company Bezos Expeditions.