Here is how Infosys CEO Vishal Sikka plans to improve company revenues

Ever since Vishal Sikka has taken over as Infosys chief executive officer, he is doing every possible thing to get the company back to higher growth trajectory. While company is already reaping benefits of some of the moves he made in the past, now revenues are next on Vishal Sikka’s list. The Economic Times reported that Vishal has started personally overseeing about 1,000 customer outsourcing projects and has adopted a hands-on approach to strengthen ties with top outsourcing customers like Bank of America in a bid to generate more incremental revenues.

To explain his plans, Sikka got on a call with about 1,000 of the company’s project managers across the globe few week ago and spoke about the broader contours of how customer projects could deliver more value and discussed ways to identify high-value work in each of them, two people directly familiar with the matter told Economic times on the condition of anonymity.

These projects have been handpicked by Sikka as part of a pilot and he is giving personal attention to all of these. He is even stepping into the shoes of coders and architects wherever needed, one of the persons told the financial daily.

Sikka is betting that deeper, more meaningful engagements with top clients will translate into more business and has thus, made an organization-wide push towards design thinking. He is encouraging employees to think of creative solutions to solve complex business problems for customers, as part of his vision to make technology the centerpiece of every client engagement.

“From my perspective what I did not expect…what I did not anticipate was the degree to which I find this mindset that we don’t use our imagination, our creativity, we do what we are told,” Sikka has said in an interview with ET in February. With commodisation of traditional IT services, Sikka wants to focus on delivering more innovative, high-value solutions.

(Image: India Times)