Harvard Business School associate professor Ben Edelman has apologized to Sichuan Garden Chinese restaurant and Ran Duan following a tense series of emails between the two parties went viral this week.
Here is Edelman's statement, via his personal website:
Many people have seen my emails with Ran Duan of Sichuan Garden restaurant in Brookline.
Having reflected on my interaction with Ran, including what I said and how I said it, it's clear that I was very much out of line. I aspire to act with great respect and humility in dealing with others, no matter what the situation. Clearly I failed to do so. I am sorry, and I intend to do better in the future.
I have reached out to Ran and will apologize to him personally as well.