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It’s not difficult to deal with employee attrition if you handle your employees well

Jul 22, 2016, 14:29 IST

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Be it BlueStone’s upskilling support policy, offering employees with financial assistance for completing their graduation, or Citibank’s appraisal policy that safeguards women employee’s performance ratings after they go on maternity leave, employee-friendly policies help companies in ways more than one can imagine.

"This has been one of the most significant interventions in the past four years that has facilitated the retention of women employees in the bank," Anuranjita Kumar, chief HR officer at Citi South Asia, told ET.

The most important benefit that a company can expect from such policies is the control that they can have over employee attrition. After all, who would want to leave a company that goes a step ahead in making sure that you get more than just your salary in return of long hours of work you give in?

Also read: Infosys relaunches employee stock option plan to control rising attrition rate

The Lemon Tree Hotel Company, on a different note, started hiring people with disabilities (PwDs) as their regular employees, to make the environment more open and inclusive. While early stages saw such employees being hired only in back-end roles, with time, they were trained to be employees with disabilities (EwDs) and now handle several areas equally well as other employees.
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"Today, many of our guests are surprised and happy to be served by EwDs at our hotels and feel they too are contributing to nation-building. We get a lot of feedback about the excellent service provided by EwDs from the guest satisfaction tracking system and TripAdvisor," said Aradhana Lal, VP (Sustainability Initiatives) at Lemon Tree.

Also read: IT firms are trying to avoid attrition by investing big in predictive algorithms

What these chnages tell us is that hitting the right chord with the employees is the key step towards ensuring a long-term association with them, which would not only benefit them, but would also save these companies time, money and efforts in finding, procuring, and training new talent all over again.

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