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Foodpanda India fires 300 employees as automation rate of orders increases

Dec 30, 2015, 12:27 IST
Rocket Internet’s Foodpanda India laid off over 300 of its employees, which constitute nearly 15% of the company's overall workforce in the country.
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The company, in an official statement, said the decision to cut jobs was taken after it achieved about 98% automation rate in order processing, helped by a combination of stronger processes and controls to make operations more efficient.

"While we continued to invest in processes and technology we also had to take some difficult decisions but we believe them to be necessary steps on our path to become sustainable and profitable within the targeted timeline," Saurabh Kochhar, chief executive of Foodpanda India.

"Re-organization of the business was done across every aspect, from technology to processes to customer service," said Kochhar, adding “At present we do not have any such plans, as we continue to grow at a rapid speed and we believe the year 2016 is going be a great year for our business. We are focused on building scalable revenues and capabilities with a long-term goal.”

(Image: Thinkstock)
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