Epicurious, the food web site owned by
Needless to say, it's since deleted the tweets and spent a lot of time since then apologizing.
Epicurious broke a well-known rule in social media: When disaster strikes, shut up. Some brands, however, feel the need to express their solidarity with victims in a "relevant" way and, without considering how it looks to those outside the cranberry/cereal media bubble ... well, you get the rest.
Here were the original tweets, and some of the reaction that followed:
Finally, this is what a Twitter account looks like when it's in full-on social media meltdown:
Conde Nast / Twitter |