- Todd and Julie Chrisley's daughter, Savannah, said she was "thrown off" a Southwest Airlines flight.
- The reality TV star said an employee asked her to check her bag, which she wouldn't do.
Reality TV star Savannah Chrisley claims she was barred from boarding her Southwest Airlines flight after a dispute with an employee who asked her to check her bag.
Best known for her roles in the series "Chrisley Knows Best" and "Growing Up Chrisley," the 25-year-old took to her Instagram stories Thursday to share her "awful" experience with the airline.
"I went to board my flight and [the employee] told me that I had to check my bag," Chrisley said in the video, shared on Friday by Entertainment Weekly. "I was like, 'Okay, if you wouldn't mind, I'm gonna take my bag on the flight, see if I can't make it fit and if not, I'll check it.'"
According to Chrisley, the Southwest employee said, "No, that's not happening," and they went back and forth before the employee deemed her an "unruly passenger," barring her from boarding.
In a statement to Insider, a representative from Southwest Airlines said Chrisley arrived late in the boarding process, when the overhead bins were already full. The employee asked her to check her bag at the gate "to avoid delaying the more than 100 passengers already onboard the aircraft."
"She repeatedly insulted several Employees and as a result, the Customer was denied boarding on her original flight, and traveled on a later flight the same day," the spokesperson added.
According to Chrisley, a pilot — whom she called "kinda hot" — got involved and told her he would find a spot for her bag.
"The Southwest attendant literally looked at the pilot — the man who was flying our plane and is responsible for our safety — and said stay out of it," she said in the video.
"Now, I'm not gonna lie, when this Southwest attendant told the pilot to calm down I told him that there was no need for him to be an asshole today and then he threw me off the flight."
Afterward, Chrisley said she pleaded with the employee and shared that she had a 10-year-old she needed to get home to. According to People, she was referring to her niece, Chloe. Chrisley is now Chloe's primary guardian after her parents, Todd and Julie Chrisley, were sentenced to serve a combined 19 years in prison for bank fraud and tax evasion.
Todd and Julie Chrisley adopted Chloe in 2016, per People. Savannah Chrisley, according to People, is also the legal guardian of her 16-year-old brother, Grayson, following her parents' sentence.