- Joseph Quinn denied that he was "mistreated" during an appearance at London Film and Comic Con.
- Fans accused staff of rushing Quinn during an overbooked meet and greet, BuzzFeed News reported.
"Stranger Things" star Joseph Quinn denied that he was treated poorly by staff at London Film and Comic Con, following claims on social media that he was mistreated during a meet and greet at the event.
"It's going around that I was mistreated by the staff, which is totally not true," Quinn told 1883 Magazine in an interview. "I want to clear that up. They were very amazing. They made me feel very safe and looked after. We just weren't prepared for the number of people that turned up."
Quinn was referencing how some fans had claimed the event was oversold and the actor was "yelled at" by convention staff for spending too much time with people at his meet and greet, according to a BuzzFeed News report. London Film and Comic Con organizers did not respond to Insider's request for comment regarding Quinn's remarks to 1883 Magazine.
Quinn plays Eddie Munson, the leader of Hawkins High School's Dungeons and Dragons club, in season four of "Stranger Things." One of the season's breakout stars, he was a guest at London Film and Comic Con, appearing for a photo opportunity and a talk on July 10.
Following the event, a video credited to Instagram user @legallytrendilysam, and uploaded to that user's fan account @joeandjoseph, circulated online, showing Quinn getting emotional after a fan thanked him for spending time with his fans, Insider previously reported.
Insider reported that the video was also posted to TikTok, where it was viewed over 18 million times before it became unavailable on the app. Per screenshots published by BuzzFeed News, it appears that the video was reuploaded to the account @munsonenthusiast account on TikTok, where it is no longer available. It is still viewable on the @joeandjoseph Instagram.
"Mine's not really a question. It's just more an extension of gratitude, really," the fan, who later identified herself on her own TikTok account as Kimberley Burrows, told Quinn in the video, per Insider's previous reporting. "I'm sure a lot of us have heard what happened yesterday, whether it's true or not, about how you were treated."
The fan continued, "I just wanted to say thank you from all of us. We're really grateful that you're sharing your time. Thank you for signing our things, for spending time with us, for making our summer. I think that we've all really connected with Eddie for one reason or another. Whether we liked his music taste or that he is the outsider, like you mentioned. I think all of us are part of Eddie."
She added that she had a brief interaction with Quinn at the convention, and he was "nice" to her and her guide dog. "We've all traveled far because we all really connected with you as well, and you really made our weekend."
"Ah, why'd you do that?" Quinn responded after wiping away tears.
Burrows, who is blind, said in a video uploaded to her own TikTok account that Quinn showed her "nothing but attentiveness, grace, and respect" while meeting and taking a photo with her and her guide dog.
"I always feel really self-conscious being in big settings because of visual barriers and past experiences, but I didn't feel that way with Joe," Burrows said in the TikTok video.
Quinn told 1883 that the convention, which was his first, was a "very wild experience," but that he was grateful to have been able to hear from fans.
"It's extremely gratifying to see Eddie have this effect on people," Quinn told 1883 Magazine. "I got a bit emotional as well, but it had nothing to do with the way I was treated."