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More people are canceling their streaming services as companies like Netflix, Amazon, and Disney hike prices

Jan 3, 2024, 01:25 IST
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Many streaming providers have raised subscription prices over the past year.NurPhoto/Getty Images
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As content streaming companies continue to raise their prices and crack down on account sharing, a bigger percentage of customers have been canceling their subscriptions.

The volume of people in the US nixing subscriptions to major streaming services like Apple TV+, Discovery+, Disney+, Hulu, Max, Netflix, Paramount+, Peacock, and Starz, rose to 6.3% in November 2023 from 5.1% a year earlier, according to data from subscription-analytics provider Antenna.

And nearly one quarter — 24% — of US subscribers canceled at least three of those subscriptions over the past two years, as of November. That's up from 15% in November 2021.

Netflix said in May 2023 it would start charging US subscribers an extra $8 to add additional users who live outside their household to their accounts, and raised prices for both its lowest tier ad-free plan and its premium plan just a few months ago. HBO raised its Max subscription prices last January. Amazon Prime Video recently announced that it will be introducing ads, which subscribers will have to pay an additional $2.99 a month to avoid. Apple raised the price of an Apple TV+ subscription by $3.00 in October. And Disney raised the prices for both Disney+ and Hulu back in August.

All those little increases add up. Many consumers, it seems, are saving where they can.

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This doesn't necessarily mean that those subscriptions stay canceled, though. Some users — who Antenna refers to as "serial churners" — repeatedly subscribe and cancel streaming accounts, rather than maintaining continuous subscriptions.

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