Business Insider India has updated its Privacy and Cookie policy. We use cookies to ensure that we give you the better experience on our website. If you continue without changing your settings, we\'ll assume that you are happy to receive all cookies on the Business Insider India website. However, you can change your cookie setting at any time by clicking on our Cookie Policy at any time. You can also see our Privacy Policy.
E-COMMERCE BENCHMARKS REVEALED: How Top Retailers Stack Up On Mobile And The Web
E-COMMERCE BENCHMARKS REVEALED: How Top Retailers Stack Up On Mobile And The Web
Cooper SmithDec 23, 2014, 22:55 IST
BI IntelligenceAs shopping shifts to the web and mobile, retailers need to be increasingly mindful of the different e-commerce channels and how their services and sites stack up against those of competitors, and the industry at large. A few key performance indicators, or KPIs, allow retailers to benchmark themselves in specific areas of online commerce. Identifying the right areas for improvement can help businesses adjust and capture a larger share of the e-commerce and retail market.In a new report, BI Intelligence, measures retailers on a variety of KPIs, including desktop and mobile site performance, app ratings, and the number of payment and shipping options offered to online customers. Access the Full Report by Signing Up For A Risk Free Trial Today >>Here are some of the key findings in the report: