+

Cookies on the Business Insider India website

Business Insider India has updated its Privacy and Cookie policy. We use cookies to ensure that we give you the better experience on our website. If you continue without changing your settings, we\'ll assume that you are happy to receive all cookies on the Business Insider India website. However, you can change your cookie setting at any time by clicking on our Cookie Policy at any time. You can also see our Privacy Policy.

Close
HomeQuizzoneWhatsappShare Flash Reads
 

Dropbox CEO Drew Houston was a little unclear today on how well the company's business product is doing

Jun 25, 2015, 05:54 IST

Dropbox now claims to have 400 million registered users, up from 300 million just a little more than a year ago.

Advertisement

Those users sync more than 1 billion files per day, and create over 100,000 shared folders every hour.

That's pretty impressive for an eight-year-old company, although registered users are not the same as the monthly average and daily average users that companies like Facebook and Twitter report. Registered simply means a user signed up for Dropbox, and doesn't say anything about how much they use it.

Even so, that kind of user growth is how Dropbox has been able to raise approximately $1.1 billion to date, landing a hefty $10 billion valuation back in 2014.

The trick is converting that massive user base into paying customers.

Advertisement

But in an interview with Bloomberg's Emily Chang, Dropbox CEO Drew Houston stumbled a little when answering questions about the company's paid product for businesses.

Houston said Dropbox for Business now has 8 million businesses using it, which is about double from one and a half to two years ago.

When Chang asked how many of the users are paying customers, he said, "Most people are using it for free...we have 100,000 paying business customers."

That's the same number of paying customers Dropbox cited in December 2014. Plus those customers might include companies that only have 5 employees using it, which doesn't add much to Dropbox's revenue.

Chang also asked him to name the biggest Fortune 500 company that Dropbox has signed up, and he didn't name one. Instead, he said, "The vast majority of the Fortune 500 are using Dropbox in some capacity."

Advertisement

That's undoubtedly true if you include employees at companies who are using the service without an official business account. But it doesn't say anything about how many Fortune 500 customers are paying for the product.

He then went on to give "household name kind of companies," including Under Armour and Hyatt, neither of which are on the Fortune 500 list.

Companies on the Fortune 500 list are some of America's largest and oldest businesses, and having them as customers is a sign of becoming a more mainstream business - and a validation of your product as a serious enterprise player.

Box, for example, always stresses that it has Fortune 500 companies like General Electric (300,000 seats) and Boston Scientific (company-wide) as its largest customers.

It may not matter for now. Houston said Dropbox has enough cash on its balance sheet that it doesn't really need another fund raising event, like an IPO.

Advertisement

He declined to answer if Dropbox is profitable, but he said it has enough cash to remain a standalone company, even adding that Dropbox is financially healthy enough to go public if it really wanted to (he said he has "no plans" to go public now during the interview).

"Our investors are happy, things have been going well. Our focus isn't really on profitability, it's on investing and growing," he said.

NOW WATCH: 'Shark Tank' investor Daymond John reveals the one thing in business more important than money

Please enable Javascript to watch this video
You are subscribed to notifications!
Looks like you've blocked notifications!
Next Article