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Companies Want One Thing From iPads - And They're Not Getting It

Nov 12, 2014, 05:42 IST

Apple is revitalizing its iPad division to target companies, but it may not have what they're looking for, according to a source with knowledge of Apple's enterprise strategy.

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In July, Apple announced a huge partnership with IBM with the express goal of selling iPads to businesses.

On Monday, Reuters reported that Apple would be using dedicated sales teams to meet with executives and make sales.

But our source said that may not be enough.

"Part of the reason iPad sales haven't taken off in enterprise is that unless there is some kind of company specific app installed on the device, the user is only gaining a certain value based on broad horizontal apps," our source said.

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What companies want - and aren't getting from Apple - is customized software for their devices.

"Almost always the customer will want some level of customization to make the software adapt to their business processes versus using a pre-defined app," our source said.

Apple has promised to develop "100 industry-specific enterprise solutions" as part of its IBM partnership.

We'll have to wait and see if those apps justify the massive iPad orders Apple is looking for.

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