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Comcast is trying to fix its reputation of poor customer service

Joe Avella,Graham FlanaganDec 15, 2015, 23:06 IST

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Comcast CEO Brian Roberts spoke at Business Insider's 2015 IGNITION conference. We chatted with him about Comcast's perceived reputation for terrible customer service and what they're doing to change that.

Produced by Joe Avella and Graham Flanagan. Camera by Grace Raver.

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