If you thought quiet quitting was highest in IT, you are wrong

• Over 54% of Indian workers in general feel burned out, according to a Slack report.
  
• Nearly two-thirds of respondents are considering moving jobs in the next year; a number that rises to 84% when Indian workers reported feeling their leaders communicated poorly.
  
• After the government, employees in the banking and financial sector and retail sector witnessed 6% and 5% rates of quiet quitting, respectively. IT came next.

It’s not the IT sector but defence and government that had the highest rate of quiet quitters last year in India, according to a Slack report. Quiet quitting refers to employees fulfilling the requirements of their job but not going above and beyond.

At 12%, their rate of quiet quitting is twice of most sectors surveyed. “Civil servants and government knowledge workers in India are among the more likely to have felt burned out in the past year, with 58% saying they’ve felt overloaded,” said a Leadership and the War for Talent Report by Slack, an instant messaging platform.

Other than burnout, government employees also feel that there is a clear communication gap with their employers or senior leaders. Nine out of ten government knowledge workers say they love it when new collaborative technology is introduced.

The survey got responses from 2,000 Indian knowledge workers. The survey found that stability, salary, and having a good manager are the top three factors for Indian knowledge workers when it comes to choosing the company they work for.

“Interestingly, those who deemed their leaders as technology laggards in this area are more likely to quit their job,” the report said.

After the government, employees in the banking and financial sector and retail sector witnessed 6% and 5% rates of quiet quitting, respectively. The rate of quiet quitting in the IT sector and communications is at 4%, as per the report.

In India, lack of good leadership, burnout and lack of employee motivation are some of the noted reasons behind quiet quitting among employees across sectors.

“Organisations are looking for ways to minimise exposure to some of the more disruptive trends that have come off the upheaval of the last couple of years - such as employees quietly quitting or even being impacted by the broader Great Resignation,” said Rahul Sharma, country manager, India, Slack.

Over 54% of Indian workers across all sectors feel burnt out, the report noted. Nearly two-thirds of respondents are considering moving jobs in the next year; a number that

rises to 84% when Indian workers reported feeling their leaders communicated poorly, while 5% admitted to ‘quiet quitting’ - fulfilling the requirements of their job but not going above and beyond, as per the report.

Disconnect between senior leaders and employees

The report highlighted that employees want transparent communication with their employers. One in two employees feel there is a disconnect between senior leadership and employees.

Workers whose leaders or managers are poor at communication are 4 times more likely to be dissatisfied with their jobs.

“The study showed a strong correlation between those that hold their leaders in high regard and those whose leaders embrace the use of collaborative technology,” the report said.

Around 16% of the Indian knowledge workers have quit due to lack of employee motivation and poor leadership communication. This percentage is three times more than the overall proportion of workers who quit.

By establishing good communication with employees, leaders can reduce the risk of quitting by at least 96%, according to the report.

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