India’s SaaS sector to hire more than 260,000 people by 2025

• Indian SaaS segment employs a workforce of over 50,000.
• Indian SaaS industry has the potential to clock revenue of $75 billion by 2025.
• The SaaS sector, globally, has the potential to surpass IT industry’s valuation this decade.

The Indian software-as-a-service (SaaS) segment could employ over 260,000 people in the next four years (by 2025), representing a five fold increase from the current employee base of 50,000. This hiring spree would mostly be accelerated by the segment’s fast-paced growth and the influx of global funding.

Indian SaaS segment has the potential to clock a total turnover of $75 billion in the next four years and capture a fifth (19%) of the global demand for software products, as per a report by investment firm Chiratae Ventures and consulting firm Zinnov.

The Indian SaaS segment is poised to create a market capitalisation of more than $1.3 trillion by 2025.

This is the best-case scenario for India’s fast-growing SaaS industry. Even if the industry continues to grow at the current compound annual growth rate (CAGR) of 51% in the next five years, the country’s SaaS revenue could grow as much as $42 billion by 2025. This is about an eight fold increase from the current $5.3 billion in revenue cumulatively.

“It’s no secret that the future of business and scale is SaaS driven, more so in the post-pandemic landscape. What’s interesting however is how quickly Indian companies have set a global benchmark for the industry. The exponential growth unlocked in the last 5 years is a testament to how capital efficient the Indian SaaS industry is,” Venkatesh Peddi, executive director and head of SaaS investments at Chiratae Ventures, said.

SaaS is a software distribution model in which software is licensed to users on a subscription basis and is centrally hosted. This is also known as “on-demand software”. There are over 1,000 players in the Indian SaaS segment, which has received $6 billion in investment in the last decade (2010-2020) as per the report.

A few key players in the Indian SaaS segment are Zoho Corp, Freshworks, Browserstack, Postman, Zenoti, Chargebee, HighRadius, Icertis and Druva. The report also adds that sales management platform MindTickle, conversation automation platform uniphore and workforce management software FarEye may be entering the unicorn club soon.

Globally, the SaaS segment has the potential to take over the information technology (IT) industry in terms of valuation this decade. The report notes that the SaaS segment will cross $1.8 trillion valuation by 2030, compared to the $1.6 trillion valuation of IT services.

“IT Services has been foundational to Indian progress and rising footprint in the global market. We are seeing this sector in SaaS, which is growing and providing India the spotlight that Indians deserve in the global market. So this is the second industry, after IT service, which is really powering through. 2025-2030 will be the year when Indian SaaS would become mightier in terms of market value,” Praveen Bhadada, managing partner at Zinnov, told Business Insider.

The revenue per employee for IT services companies in 2020 was around $47,000. Meanwhile, the revenue per employee for SaaS firms grew 30% to $100,000 last year. Notably, Indian SaaS sector earns 70% of their revenue from global markets, and it is bound to grow further to 85% by 2025.

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