Here's how Indian startup BlinkIn helped set up ACs in hospitals in Wuhan during the Coronavirus crisis

• BlinkIn helped set up air handling units at Wuhan’s hospitals remotely.
• The startup BlinkIn is incubated NASSCOM’s Center of Excellence for AI and IoT.
• Harshwardhan Kumar, the co-founder of BlinkIn said that they had developed the product last year and their first customer was Huber in China.
• Using Augmented Reality and Artificial Intelligence, the startup helps reduce onsite visits by a service company and enables self-service.

The Coronavirus pandemic that has now taken over the world, began in Wuhan – the capital city of China’s Hubei province. With thousands of cases being discovered since November 2019, Wuhan’s 11 million people were put under a virtual lockdown.

The epicenter of the outbreak had also built 16 temporary hospitals to handle an overwhelming number of cases. Only yesterday (March 12), the hospitals were shut down after a marked decrease in the number of new cases.

At a time, when the people of Wuhan was shutting themselves inside their homes refusing to venture out – an Indian startup helped the hospitals of the city.

According to an ET Now report, BlinkIn set up air handling units remotely in Wuhan’s hospitals.

Harshwardhan Kumar, the co-founder of BlinkIn, told ET Now, that they had developed the product last year and their first customer was Huber in China. When the Wuhan crisis happened, Huber installed air conditioning units in the hospitals using BlinkIn’s technology.

BlinkIn provides visual remote support solutions to boost a company’s customer support. Using Augmented Reality and Artificial Intelligence, the startup helps educe onsite visits by a service company and enables self-service. It also lets customers share live video and photos of issues with support agents.

“They used BlinkIn to give remote guidance to people in China to use these units. They installed about 60-70 units approximately,” Kumar said in the interview.

The startup BlinkIn is incubated NASSCOM’s Center of Excellence for AI and IoT. The CEO of Indian government’s think tank Niti Aayog, Amitabh Kant too praised the startup on Twitter.


Currently, there are 134,768 positive cases of coronavirus from all around the world, and 4,983 have died from it.

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