scorecard
  1. Home
  2. business
  3. news
  4. The coronavirus pandemic has upended car buying. Here's everything automakers are doing to help consumers.

The coronavirus pandemic has upended car buying. Here's everything automakers are doing to help consumers.

Matthew DeBord   

The coronavirus pandemic has upended car buying. Here's everything automakers are doing to help consumers.
Business1 min read
porsche 8242

Crystal Cox/Business Insider

Porsche can help you buy a car from home.

  • New vehicle sales in the US have declined significantly as the COVID-19 coronavirus pandemic has worsened.
  • With business shutdowns across the country, many car dealerships are unable to keep their showrooms open, although they can continue to operate essential service operations.
  • Automakers have responded by rolling out flexible payment terms for stressed customers, extended lease periods, and appealing financing for qualified borrowers.
  • Some automakers are also encouraging customers to explore shop-from-home programs.
  • Visit Business Insider's homepage for more stories.

New car sales in the US plunged in the second half of March as much of the country was locked down to fight the COVID-19 coronavirus pandemic.

For many Americans, it's nearly impossible to visit a car dealership to check out a new vehicle or explore a lease. Shutdowns in many states have compelled dealers to close their showrooms, leaving the service departments open because they're defined as "essential" businesses.

Additionally, financial stress from a job loss or layoff has made making monthly loan or lease payments a challenge.

The situation is pretty confusing right now. But if the nation remains closed for business in may regions, people are going to need to replace old cars with new ones, or contend with leases that are expiring.

For the moment, many automakers and the so-called "captive" finance companies have developed ways for customers to buy new vehicles on favorable terms, and for owners to work out their payments if they're experiencing money problems.

Bear in mind that if your financing if through a bank or credit union, the situation could be different.

Here's a rundown of where we're at the automakers:

Do you have a personal experience with the coronavirus you'd like to share? Or a tip on how your town or community is handling the pandemic? Please email covidtips@businessinsider.com and tell us your story.

And get the latest coronavirus analysis and research from Business Insider Intelligence on how COVID-19 is impacting businesses.


Advertisement

Advertisement