Customers can message to 8806727272 from their WhatsApp number and, can avail more than 20 services on their policies, Bajaj Allianz Life said in a release on Thursday.
The customers can get almost all resolutions on their policy 24 by 7 on WhatsApp through the company's AI enabled Chat Bot BOING and LIVE CHAT assistance from a service representative.
"With the comprehensive list of services available, customers can resolve their issues from anywhere, and need not visit our branches or call us, as we top up this service via an engagement with our Chat Bot or customer care executive," Kayzad Hiramanek, chief - operations and customer experience, Bajaj Allianz Life said. KPM SHWSHW