Crystal Cox / Business Insider
- Speaking at Business Insider's IGNITION Defining Retail event, Geoff Ramsey, co-founder and chief evangelist of eMarketer, said to look out for six major online shopping trends in 2020 - including the rise of mobile commerce, frictionless shopping, and decreased shipping times.
- "Mobile is by far the fastest-growing retail commerce channel," he said. "Those phones are really active buying machines."
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2020 is anticipated to be a transformative year for e-commerce.
Speaking at Business Insider's IGNITION: Defining Retail event on Tuesday, Geoff Ramsey, co-founder and chief evangelist of eMarketer, shared six key trends expected to define online shopping at the beginning of the new decade. Among his biggest hypotheses are the ongoing rise of mobile commerce, as well as the continued domination of Amazon. (Business Insider and eMarketer are both owned by the same company, Axel Springer.)
Here's a closer look at what Ramsey said to look out for in the realm of online shopping this year:
