Business Insider Intelligence is hiring a Retention Sales Intern

Business Insider Intelligence is seeking a Retention Sales Intern to join the team. BI Intelligence is a fast-growing, cutting-edge research service from Business Insider. We offer insights and tools essential to companies making strategic decisions across the mobile, digital media, e-commerce, Internet of Things, payments, fintech and transportation & logistics industries. Our clients are Fortune 1000 companies, startups, advertising agencies, investment firms, and media conglomerates that have come to rely on our timely, forward-looking insights to keep atop of trends shaping the digital and mobile landscape.

This internship is a customer service and sales-focused role. Our ideal candidate should feel very comfortable on the phone with clients and have strong communication skills across the board.

What you'll be doing:

• Responding to subscriber inquiries
• Focusing on renewals, retention, and conversion

What you'll need:

• Willingness to help our subscribers and go above and beyond to ensure their happiness
• Creative problem solving skills
• Demonstrated maturity in speaking to senior business professionals
• High level of comfort conducting sales calls over the phone
• Excellent communication skills, both writing and verbal
• Prior sales experience helpful, but not necessary
• Perseverance
• Good attention to detail

If this sounds like a great fit for you, apply online with a cover letter and tell us why you want to work with us.

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