According to the Consumer Protection Act, customers can directly file a plea in NCDRC if the cost involved is more than Rs 1 crore. Otherwise, complainants begin at the district consumer forums.
However, big builders like
The 43 buyers had complained against delay in handing over possession of their flats.
According to the builders, the cost of each flat was way below Rs 1 crore, thus the owners were individually ineligible to approach the NCDRC directly.
"By joining hands, they have shown that the cost of their flats was above Rs 1 crore to maintain their plea in NCDRC, which was against the rule," the builder's counsel said.
But the bench understood that this was a bid to tire out flat owners and buy time for completion of delayed housing projects and rejected the plea.
After the SC ruling, Confederation of