Amazon had to pass these four tests by Jeff Bezos before launching its first physical bookstore
In Amazon's shareholder letter written in 2007, Bezos explains he never approves a new business idea, like opening a physical store, unless it passes the following four tests:
- We must convince ourselves that the new opportunity can generate the returns on capital our investors expected when they invested in Amazon
- And we must convince ourselves that the new business can grow to a scale where it can be significant in the context of our overall company.
- Furthermore, we must believe that the opportunity is currently underserved
- ...and that we have the capabilities needed to bring strong customer-facing differentiation to the marketplace