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A Paytm customer buys gold online everyday for Rs. 11 adding to the company’s gold streak

A Paytm customer buys gold online everyday for Rs. 11 adding to the company’s gold streak
Retail2 min read
Paytm has sold over 175 kg gold on its platform since the launch of the service in April when it had launched the product during the occasion of Akshaye Tritiya.

The precious metal processing facility MMTC-PAMP has partnered with the e-wallet company to allow consumers to buy gold for as low as Re 1, online. Consumers can purchase 24K 999.9 purity gold online and store it in vaults of MMTC-PAMP for no extra cost.

India is the largest consumer of gold after China, with many using it for savings as a hedge against inflation besides that, it is considered an auspicious gift during many festivals in the country.
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Catching them young

Krishna Hegde, senior vice-president, Paytm, told Business Insider that people in the 25-35 age group are increasingly buying gold which is seen as an asset for an older demographic.

The company is hoping to sell 5 tonnes in the current fiscal, worth over Rs 1,300 crore at current prices. Hedge also said that the higher tax implementation hasn’t deterred users and the company sees the service grow tremendously every month.

Customers can buy as much gold as they want on the platform but Paytm has made it mandatory for users to provide KYC documents for transactions of Rs 20,000 and above and PAN card for over Rs 50,000 worth of Gold.
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Making jewelry out of a digital asset

"The highest traction surprisingly hasn’t just come from the cities with the state of West Bengal accounting for more than 30% of the total sales. ," Hegde said.
In the future, Paytm customers will be able to find jewellers near them where they can convert the digital gold into jewellery instantly by paying the making charge.

While the company gives an option to get gold delivered to households after paying coin making charges and delivery charges, over 60% of the buyers currently have chosen to keep it online.
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Monthly/Weekly/Daily savings

Hegde says that the customers are slowly embracing this trend by buying more gold on the platform but one customer has been buying gold worth Rs. 11 everyday since the launch.

While some customers chose to invest in gold by buying 1 gm. Every month, some customers have even bought gold worth Rs. 20 lakhs.

Paytm also recently started rolling out optional cashback in gold which has been embraced by customers who previously tried out the app just for its cashback and convenience. Categories like movies, recharges and bill payments have already been activated with this feature.

With disposable incomes increasing, and more people coming online the gold rush isn’t looking to stop anytime soon on Paytm.

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