The ordering process was so simple.
The site used my Kroger rewards number to populate the items I purchase most often. That made it really easy to start building my shopping list.
For other items, I used the search bar and found exactly what I was looking for in a matter of seconds. This saved me at least 20 minutes of criss-crossing the sprawling store in search of random ingredients.
And it was so easy to compare prices.
Gone are the days of wandering around the condiments aisle trying to pinpoint the cheapest ketchup or mustard brands in a sea of dozens of choices.
Once I placed my order, I selected a one-hour time slot to pick it up on the following day. Pickup times for this location run from 7 a.m. to 9 p.m. and every time slot was available.
When I arrived at the store, I noticed that eight parking spaces near the store's entrance had been turned into a ClickList pickup area.
I parked in one of the ClickList spots and next to my window, I saw a sign instructing me to call a phone number to notify the store that I had arrived.
I called the number and an employee answered the phone on the first ring. He asked for my name and told me he would deliver my groceries in a few minutes.
Five minutes later, an employee walked up to my car window and introduced himself as Morgan.
Out of my order of 24 items, the store didn't have two items in stock in the brands that I had selected, he said.
So he substituted those products with comparable brands that were the same price. He showed me the items he had substituted to make sure I approved of his selections.
Then he started loading my car with grocery bags.
Once he finished, I decided to run into the store to grab some flowers.
This is a huge advantage of ClickList over grocery delivery services that I have used in the past. With click-and-collect, you can still enjoy the benefits of a brick-and-mortar store without having to spend an hour wandering the aisles inside.
So if you like to pick out your own produce, for example, or if you realize you forgot something on your list, you can make a quick trip into the store to grab those items since you are already on site to pick up your online order.
Within 10 minutes of my arrival, I had a trunk full of groceries that will last me more than a week. Normally, this shopping trip would have taken me about an hour.
ClickList was ridiculously easy and seamless, and now I can't imagine buying groceries any other way.
Of course, this kind of convenience doesn't come without a price. ClickList costs $4.95 per order. For your first three orders, the service is free.