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911 Operator Saves Father's Life Her First Day On The Job

Apr 5, 2014, 09:40 IST

MyFoxAtlanta

A 911 operator just four hours into her first shift ended up saving her own father's life after taking a call notifying her that he had gone into diabetic shock, WAGA-TV reports.

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After months of training and about 40 calls in on Monday, Crystal Morrow received a 911 call from her aunt, who had no idea it was her on the other end.

"I heard her voice and I saw her name pop up on the screen I said 'wait that is my aunt,'" Morrow told My Fox Philly.

While Morrow told WAGA-TV she initially froze, her training soon kicked in. Here's how the call went, according to My Fox Philly:

Crystal: "I will get the paramedics started. Are you with him now?"

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Aunt: "Yes I am"

Crystal: "And is he awake?"

Aunt:"Yes he is."

Crystal: "Stay on the line and I will tell you exactly what to do next"

Morrow then stayed on the line until the paramedics she dispatched arrived and revived her father, USA Today reports.

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Morrow's trainer, Danielle Harvey, told WAGA-TV that she handled the call well. Harvey put this exact scenario - taking a call from a family member - into the operators' training, and she's now up for a national award.

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