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7 things Walmart still does better than Amazon

Steven John   

7 things Walmart still does better than Amazon
Retail1 min read

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Joe Raedle/Getty Images

Walmart and Amazon have been duking it out for years.

  • Amazon has given countless brick-and-mortar retailers a run for their money since it burst onto the scene in the early 1990s.
  • Walmart is one retailer that has proven to be big competition for Amazon.
  • Retail experts say that Walmart continues to do certain things better than Amazon.
  • Price, return policy, and shopping experience are a few of the areas where Walmart has an edge over the e-commerce giant, these experts told Business Insider.

Amazon has given countless brick-and-mortar retailers a run for their money since it burst onto the scene in the early 1990s.

But there are still several competitors Amazon hasn't managed to fully fend off - including Walmart, which earned triple the profit of Amazon last year.

So why is Walmart continuing to dominate? In many ways, it does things better than Amazon.

"Walmart has a lot of things going for them," Bob Phibbs, CEO of the consulting firm The Retail Doctor, told Business Insider. "They have doubled down on knowing their customers and making sure their employees are ready to meet their needs."

We took a closer look at the two companies and found eight ways Walmart is still doing things better than Amazon.

Read on to see where Walmart has the edge:

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