Pryce-Jones says that frustration arises when employees hold back their feelings in meetings because they're afraid of stepping on each other's toes.
Avoid this frustration by establishing a code of conduct. Set a time limit on the meeting and consider allotting set portions of time each employee will speak. Ask the wingman to be responsible for letting the team members know if they are being too vague or verbose, and don't let politeness interfere with getting things done.
"You've got to have a little bit of tension, because that's where the real value is added," Pryce-Jones says.