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31 Target employees shared the most useful thing they've learned at work, and 5 lessons kept coming up

Áine Cain   

31 Target employees shared the most useful thing they've learned at work, and 5 lessons kept coming up
Careers1 min read

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Tony Gutierrez/AP Images

"People may not remember your name, but they'll remember the way you made them feel," one Target team member told Business Insider.

  • Target store employees gain firsthand experience in the world of retail.
  • Business Insider corresponded with 31 current and former Target team members to get a sense of what they've learned from the experience.
  • From what they told us, it sounds like working at Target brings about plenty of potential learning opportunities.


Target store team members have to deal with all sorts of customers and situations.

Whether those interactions are troubling, funny, or just plain exasperating, they all offer employees an opportunity to learn on the job.

Business Insider recently corresponded with 31 current and former Target employees. We asked them to share the most important lesson they've learned from working at the retail giant.

For the most part, their answers were all over the place.

Some of their responses reflected frustration with the sometimes bewildering nature of retail work. Others said they felt that their experience at Target helped them to become tougher, more flexible, and more empathetic.

Here's what Target team members said they've learned on the job:

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